Support customer’s needs of Information Technology in accordance with company IT Policy. We will do preventive maintenance to decrease disruption, protect users from intruder and troubleshooting the problems.
What is maintenance based contract do:
- IT Assessment, NSI will assess all environment to fulfill IT compliance accordance to the intellectual rights and ideal IT Systems for users.
- IT Documentation, NSI will provide network documentation and periodically updates.
- Custom configuration needed.
- Hardware upgrade and replacement.
- Monitoring systems health.
- Backup operational procedure.
- Troubleshooting problems and reporting.
- Evaluation of the problem and prevent problems in the future.